- We understand things don't always work out. For returns of unopened products, please contact us within 30 days of delivery.
- Do note that original shipping fees aren't refundable.
- Please remember, we cannot accept returns of opened or used items.
- Refunds will go back to your original payment method. If that’s not feasible (maybe due to an expired card or a closed account), we’ll refund in the form of store credit for your next purchase.
To ensure a smooth process, please provide:
- The name used on the order or your order number.
- A brief note sharing the issue or letting us know what you'd like to return. Your feedback is like a cocktail for us - it helps us serve you better.
Connect with Us for Returns:
- Live Chat: Monday-Thursday, 9AM-2PM (For real-time heart-to-hearts)
- Chat Box: After hours (For those late-night thoughts)
- Email: email@example.com (For everything else)